99.9% Uptime Commitment
Our Speed. Your Success.
Each of the reviews that are shown on our site have been verified by ReviewInc. That means you know each web hosting review is from an actual A2 Hosting customer. Keeping an open line of communication with ALL of our customers is extremely important, it gives us the ability to use that feedback to continually improve upon our service. Even with that being the case, A2 Hosting has been rated 5/5 on average by over 67,388 customers.
There’s one thing you probably care about the most when it comes to hosting. Reliability. If your site is down, your visitors can’t purchase from you. They can’t find your contact information. They can’t read your new blog post. The bottom line is downtime means lost opportunity. We get it. Our 24/7/365 support staff with expert system admins keep your server running at its peak. We use industry best practices, the best data centers and ensure your server has the latest security patches. That’s why we can commit to your site being up over 99.9% of the time.
What Our
Customers Have to Say
A2 service is far and away the best if any hosting company.
Monique S.
I did not know that I could manage the VPS from the A2 site (stupid me). Moreover, with the host-based VNC client I was able to edit my firewall and eliminate a problem.
David C.
A2 support has always responded to my requests for assistance with specific instructions or with solutions that I could not do on my own. Our decision to bring our business to As hosting was the best deciision we have made.
Doris V.
I’ve been with A2Hosting for over 7 years now. Always happy with the level of support, helpful and quick answers/solutions.
Dan A.
A2 support has always responded to my requests for assistance with specific instructions or with solutions that I could not do on my own. Our decision to bring our business to As hosting was the best deciision we have made.
Doris V.
99.9% Uptime Commitment Details
Here are more details regarding A2 Hosting’s 99.9% Uptime Commitment:
We are not responsible for outages or circumstances beyond our control that hinder access to your site or server such as the following:
- Network conditions across the internet (outside of our network), such as between your ISP and our data center
- DDoS or other attacks on our servers
- Problems with Your ISP’s network
- Browser or DNS caching issues
Occasionally, servers and related hardware need to be brought down for routine maintenance and upgrades to ensure that our network is secure and performing optimally. We do our best to keep such incidents to a minimum and we will attempt to give you advance notice of any scheduled maintenance. These scheduled service outages do not qualify for the uptime commitment. Please see our Server Maintenance Policy for more information.
This commitment is applicable for any unscheduled downtime of your website for more than 0.1% of the total time per month. We will provide a service credit in the amount of 5% of paid fee for the month, for every hour that your website is unreachable due to an internal network or equipment failure. Downtime must be confirmed by a staff member of our support team. Maximum service credit given will be for the full amount paid for the month of outage, excluding any paid fees for additional services. Submit a ticket to request a credit.
Industry Best Solutions – A2 Hosting
Our goal isn’t to win awards. Our goal is to offer the best web host solutions that are both blazing fast and ultra-reliable. Even so, we’re still extremely proud of our team’s accomplishments! Since our launch in 2003, their hard work has helped us earn recognition and accolades as the top hosting provider in the industry.
Frequently Asked Questions
We do offer migration services! Most of the time for a single site/cPanel account that is offered at no charge. For larger or more intricate migrations, there may be cost associated. Our migration team will be happy to take a look to determine any potential costs.
Once a hosting plan has been ordered, a migration can be requested right from our client portal. The direct link is: https://my.a2hosting.com/submitticket.php?action=migration
Our managed services provide a stable environment for site development. We handle the server-side configuration and ongoing maintenance. We’re here and happy to help with any server configuration issues that prevent normal web development.
The unmanaged services are for those clients familiar with system administration. These will provide an empty server and administrative “root” access. With that level of access, clients are welcome to configure the server to meet their specific need. Our support is limited to the physical server and network. Any configuration issues will be up to the client to troubleshoot.
Yes! A domain transfer will move the actual domain registration from another company to us here at A2 Hosting. That way you’ll be able to manage hosting as well as domain registration right from our client portal. A migration involves the actual moving of the website content to a new account on our network.